Shipping Policy
1. Showroom Collection Only (No Home Delivery)
Thanga Parvath Jewellers operates exclusively on a traditional, brick-and-mortar showroom pickup model. We do not offer shipping, courier services, doorstep delivery, postal delivery, or third-party logistics for any gold, silver, jewellery, coins, or other precious metal products under our savings schemes.
2. Pickup & Redemption Locations
All accumulated scheme benefits must be redeemed and collected in person at our authorized showroom locations:
- Sivakasi Showroom – Thanga Parvath Jewellers, 79, PSR Road (Opp to Naina Biryani), Sivakasi.
- Srivilliputtur Showroom – Thanga Parvath Jewellers, 68/14 Kandhadai Street (Near Pothys), Srivilliputtur.
3. Verification Process
Before handing over any physical gold or jewellery, our showroom team will verify the customer's identity in person using their registered mobile number, redemption code, OTP, and KYC details. Customers must present a valid government-issued ID (such as a PAN card or Aadhaar card) matching their registered scheme account details.
4. Contact Support
If you have any questions regarding showroom pickup times or addresses, please email us at support@thangaparvathjewellers.in or call +91 8754913034.